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Bulk Suspend/Unsuspend

As a www.eglobaldomains.com Reseller, you may use the Bulk Suspension interface to Suspend multiple domain names belonging to your Sub-Resellers and/or Customers. Typically, you may need to Suspend domain names in response to abuse complaints, when you haven't received payment towards domain name registration/renewal/transfer services, etc.

Note

  • Suspending a domain name would result in disruption of all services associated with a domain name such web hosting, email hosting, etc.

  • www.eglobaldomains.com does not support the Bulk Suspension / Unsuspension feature for domain names under the following extensions:

    • .EU (Domain name Suspension not supported by the Registry)

    • .UK (Domain name Suspension not supported by the Registry)

    • .ME

    • .TEL

    • .ASIA

Please follow the below steps to Suspend / Unsuspend domain names in Bulk:

  1. Login to your Reseller Control Panel. 1

  2. In the Menu, point to Products -> Domain Registration -> Bulk Actions and then click Bulk Suspend/Unsuspend.

  3. Mention the following details and click either Suspend Orders or Unsuspend Orders as per the task at hand:

    • Suspend/Unsuspend Orders By: Select either Order Id, Domain Name, Reseller Id or Customer Id. Selecting Reseller Id or Customer Id allows you to Suspend/Unsuspend all domain names under the specified Sub-Reseller(s)/Customer(s).

    • Ids/Domain Names: Depending upon your choice in the above selection, you need to specify their details here.

    • Reason for Order Suspension: You should specify the exact reason due to which you are suspending these Orders, so that the Sub-Reseller/Customer may view the same from their Control Panel. The reason is visible to only your immediate Sub-Reseller/Customer.

    • Remove all suspension locks set by Sub-Resellers: Select this checkbox if while Unsuspending domain names, you also wish to remove any/all Suspension(s) placed by your Sub-Resellers on these domain names.

Note

At any point of time, you can add upto two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification / Lock or Unlock / Suspend or Unsuspend / Privacy Protection request, if two Bulk Actions are already running . You will encounter the below error message in case you try to do so -

You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.

You will be able to add another Bulk request once one of the earlier requests has been processed completely.

Additional Information

Listing all Bulk Actions that are currently running in your account

  1. 1. Login instructions